BookMarvels

Appointment reminders by email and text

Automatic confirmation and reminder emails and texts, replies to confirm or reschedule, quiet hours and editable templates.

Sent for you

Confirmations go out as soon as someone books. Reminders go out ahead of the appointment at the times you choose (48 hours, 24 hours and 2 hours are ready to switch on), by email, text or both.

Clients can reply

Reminders ask clients to text back C to confirm or R for a link to change it; STOP / START are handled for you. The calendar shows who has confirmed and who hasn't, anyone who doesn't answer gets one more ask, and you can choose to release unconfirmed times to your waitlist a set number of hours before (off unless you turn it on). Replies appear on the client's page in your dashboard.

One link to change anything

  • Confirm, reschedule within your rules, or cancel
  • Add a service straight after, when it fits
  • Add or update the card on file
  • Directions and add to calendar
  • The same link in every confirmation, reminder and text

Your words, your hours

  • Edit every template
  • Quiet hours so nobody gets a text at night
  • Texts from your own Twilio account, or from a number we register for you (US 10DLC)
  • Appointment emails are free; texts use your SMS plan

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